Privacy Policy
This is a contract between PROXIMITY LABS PRIVATE LIMITED a company incorporated under the Indian Companies Act, 2013 bearing CIN U72900MH2019PTC333213 and having its registered office at C - 20, G Block BKC, Bandra East, Mumbai, Maharashtra 400051 (“Proximity” or “We”, “we” or “Us”, “us” or “Our”, “our”) and you (“You”, “you” or “Your”, “your”), a User. "User/ “Users" shall mean any individual who visits, accesses and registers on the Website or avails of our services on the Website.
Proximity is the owner and operator of the website https://proximity.tech/ (“Website”).
BY ACCESSING, USING, INSTALLING OR DOWNLOADING THE WEBSITE, YOU ARE AGREEING TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AND TERMS OF USE OF THE WEBSITE THEN DO NOT USE THE WEBSITE.
You agree that your use of the Website implies your consent to the collection, retention, processing and use of your Information (as defined below) in accordance with the terms of this privacy policy ("Privacy Policy").
Access to our Website is conditional upon your approval of this Privacy Policy. You acknowledge that this Privacy Policy (along with the Terms of Use), forms our agreement with you in relation to your use of the Website ("Agreement").
1. COLLECTION OF PERSONAL DATA
You hereby acknowledge that when you use the Website we may collect your device number and Name, email, phone number, Company, Country.
a. Type of Personal Data Collected
Traffic Data Collected
In order to provide the Website, we automatically track and collect the following categories of information when you use the Website:
IP addresses;
Domain servers; and
Other information with respect to Your device model name, interaction of Your device with the Website and applications (collectively "Traffic Data").
Organisation Information Collected
In order to provide the Website for your use, we may require you to provide Proximity with certain information that identifies your organisation ("Organisation Information"). Organisation Information includes the following categories of information:
Communications between employees in your Organisation;
Internal Documentation (stored on other software and SaaS applications);
Data synced to the Website is at the discretion of the Company using the product and will mostly pertain to documentation and conversations exchanged within the Company but might also include PII data which is stored within an organisation and which is willingly shared with the Website for the purposes of usage.
The Organisation Information is not retained on our servers at all.
The Organisation Information and the Traffic Data collected shall together be referred to as “Your Information”.
b. Purpose of Processing
We collect your information for the following purposes:
Communication: When you provide us Your Information, we may use this information to communicate with you. We may send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. To opt-out or stop receiving promotional email, please send us an email at hello@proximity.tech.
Ease of use of our Website: To ensure continued service to a User and not to interrupt the Use of the Website by any User.
Improving your experience
Increase output: We use Your Information for analytical purposes to analyze the usage trends, preferences of our users, to improve the way these services work and look with respect to you, including updating, enhancing the operations and functionality of these features.
Business or Research Algorithm: Your Information is used for business or research algorithm, including improving and customizing the Website. We may archive this information to use it for future communications for providing updates and/or surveys. We shall not publish Your Information.
Improve functionality: Your Information, is used to provide a personalized high- quality experience for our Users by increasing site functionality.
2. DISCLOSURE OF INFORMATION
We reserve the right to disclose your Information if required to do so by applicable law. or if we believe that it is necessary to do so to protect and defend the rights, property, the Website, or our Users.
We hereby confirm that Proximity does not sell or rent your information to any third party.
3. CONSENT & NOTICE
4. CONFIDENTIALITY
Except as otherwise provided in this Privacy Policy, we will keep your Information private and will not share it with third parties, unless we believe in good faith that disclosure of your information or is necessary for permitted use or to:
Comply with a court order or applicable law;
Enforce the Agreement, including Terms of Use; or
Respond to claims that any posting or other User Content that violates the rights of third-parties.
5. SECURITY
The security of your Information is important to us. We follow generally accepted industry standards to protect your Information submitted to us. We will have appropriate technical and security measures on our website. We use industry standard technical and organizational measures to secure Your Information. the Website stores the Traffic Data in servers which have reasonable security practices and procedures as per applicable law. The Website does not store the Organisation Information.
Although we make reasonable efforts to store and collect your Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Information. If we become aware that your Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of such disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by applicable law.
You understand that once you leave our servers, any information you provide to third party websites or application shall be governed by the privacy policy of the operator of the site used by you. You agree and understand that privacy policies of third-party websites or application are not under our control.
6. DATA PRINCIPAL RIGHTS
7. YOUR OBLIGATIONS
It is your responsibility to protect your User name to help prevent anyone from accessing your account in an unauthorised manner. Your duties and obligations as a User are as follows:
You need to comply with the Digital Personal Data Protection Act, 2023
You must not impersonate any other
You must not suppress material information
You must not register false and frivolous cases
You must furnish information that is verifiably authentic
8. UPDATES AND CHANGES TO PRIVACY POLICY
We may amend or update or change this Privacy Policy from time to time entirely at our own discretion to reflect new practices or technologies that impact use of the Website. We recommend that you review this Privacy Policy on a routine basis to view any changes. The date of the last revision or update appears at the bottom. Your use of the Website after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed terms and You also agree to be bound by such changed/amended terms.
9. RETENTION OF DATA
All information provided by you, except upon withdrawal or termination, shall be retained as long as your account is created and for use in operational purposes only and as long as it is required to be retained under applicable law.
Upon withdrawal or termination of your account with us, We will delete information based on a request received from you within a reasonable period and latest within 90 days of receiving a deletion request.
You agree that you will no longer have access to your account upon your request for withdrawal or deletion of your account with the Website. In the event we do not receive a request from you for deletion of Your Information, Your Information will be available with Us and maybe used by Us on an anonymized basis.
10. COOKIES AND OTHER TRACKING TECHNOLOGIES
Our Website may irrespective of whether or not you are a registered member, utilize “cookies” and other tracking technologies. Cookies are a small text file constituting of alphanumeric numbers used to collect the information about the Website activity. These cookies help us analyse web traffic and help you by customizing the Website to your preferences. Some features and services may not function properly if your cookies are disabled.
11. GRIEVANCE REDRESSAL
12. CONTACT US
If You have any questions concerning the Privacy Policy please contact us at by e-mail at hello@proximity.tech.
13. GOVERNING LAW AND JURISDICTION
This Privacy Policy is governed by the laws of India. Any claim related to any dispute arising as a result of the Website or under this Privacy Policy will be made before a court of competent jurisdiction located in Mumbai.
14. ENTIRE AGREEMENT
This Privacy Policy and the Terms of Use of the Website constitute the entire agreement between You and Proximity and govern your use of the Website, superseding any prior agreements between You and Proximity.
IF YOU DO NOT AGREE WITH THE TERMS OF THE PRIVACY POLICY AND TERMS OF USE, PLEASE DO NOT ACCESS OR USE THE WEBSITE.
Last Updated: September 19, 2023
